July 18, 2009 - Makes Me Sad

I work at a nursing home and I've gotten to know quite a few of the residents here. Today, I found one of the women crying in the hall. I asked her what was the matter and she explained. She used the restroom one day, fell, and hurt her arm so now she wasn't allowed to use the restroom without assistance. What was bothering her was the fact that everytime she asked for help, the nurses would act annoyed, make faces, and talk badly about her. The poor woman said that she was holding it in all day because she didn't like how the nurses treated her. She said it hurt. So I called the supervisor and got her some help. The thing is, I want to tell someone else as well so she's sure to always be treated properly but I've asked a couple of people what they think and they just shrug it off. Her daughter said that she has a UTI so if she can't get to the restroom immediatly, she gets upset. A nurse told me that she can't hear so she's lying about the fact that the nurses are talking badly about her. I ache for this poor woman. What is she supposed to do? I want to help her sooooo badly. :-(